Order Cancellation: To cancel your order, kindly reach out to us at support@stickeropedia.com or WhatsApp us at +919163832393 with your order details as soon as possible. If your order has not been dispatched, we’ll gladly assist with cancellation. For prepaid orders, the cancellation will be processed via email, and the amount will be refunded directly to the original payment source. In the case of COD orders, refunds will be issued as a coupon valid for 6 months after deducting Shipping & COD charges. No UPI or account transfer will be entertained. Please familiarize yourself with our return policy for detailed refund information.
Return Procedure: At Stickeropedia, our commitment is to deliver products that meet your expectations. Follow these steps for a hassle-free return:
Initiate the return within 7 days of delivery.
Ensure items are in new condition, unwashed, unused, and in their original packaging.
Record a video during the unboxing/unpacking process to facilitate smooth processing in case of damaged items or missing products.
Please note that return pick-up services are unavailable. Kindly utilize any courier service to send the product back to us.
Exchange Policy: Should you find yourself dissatisfied with the received product, initiate a return within 7 days of delivery. We offer exchanges for different sizes and designs or provide credit for a future purchase. For manufacturing issues or other inquiries, contact us via WhatsApp at +919163832393 or email support@stickeropedia.com
Delivery Charges for Returns: For products returned due to damage, we cover the delivery charges. If returned for a change in design or size, the customer bears the delivery charges.
Custom Items: Unfortunately, we are unable to process refunds for custom items once an order has been placed. Each custom creation is meticulously crafted to your specifications, making returns or refunds impractical.
Refund Process:
For Prepaid Orders:
Initiate cancellation through email.
Refund via Payment Gateway to the original source.
Processed within 7 working days after cancellation or upon receiving the returned product (after quality check). Allow 7-10 days for the refund to reflect in your bank account.
For COD Orders:
Refund issued as a coupon with a 6-month validity after deducting Shipping COD charges
No UPI or account transfer available.
Non-Returnable Items: Please note that small accessories such as stickers, keychains, buffs, patches, lanyards etc. are non-returnable, except in the case of verifiable manufacturing defects. Defective accessories can be returned; please notify us promptly for assistance.
Return Address: Stickeropedia
36 Barabagan lane, Serampore, Hooghly, West Bengal, 712203
Contact: +919163832393, support@stickeropedia.com
We value your trust and strive to make your experience with Stickeropedia seamless. For any further assistance or inquiries, please don’t hesitate to contact us.